Lightweight, one-size-fits-all, off the shelf systems work better.

Government should be running on gmail, twitter, blogger, google calendars, salesforce.com, webex, wikimedia, etc.

IT should drive performance. Instead, it hinders it for so many agencies.

As someone who's been through the government IT procurement process, TONS and TONS of money is wasted with zero accountability. You have clever middle-managers who want to build a better mousetrap, IT vendors who take them along for a ride, and general contractors who layer on bureaucracy and cost markups. You get $11,000 laptops that take six months to get to your desk. And there is so much crap on there that they're unusable.

Government needs to be flexible, open, responsive, and accountable. So it needs IT that matches that goal.