Works closely with someone who understands ordinary people.
There should be someone very close to the top of the CTO's chain of influence who can ensure that assumptions are not made about the infallibility of technology being reliable upon simply because it requires humans to install and manage it and humans are inherently fallible.
Technocrats tend to live in a somewhat rarified intellectual atmosphere and someone should be at hand to keep the CTO's feet firmly on the ground viz a viz the possibilities and risks.
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linnetwoods
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