improve the usability of government websites
Current government website has minimum measurable usability and accessibility, but the interface and interaction design is far from current standards.
I suggest that government give opportunities to students in leading educational institutions (ie. state universities) to take part in redesigning the web experience of their jurisdiction.
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valeriemckay commented
Usability is exactly what government should focus on to really effect change in the way citizens view government. Google makes simple and effective look easy - but it takes a lot of commitment. According to Gerry McGovern "Government websites are organization-centric, complicated and confusing... " URL : http://www.gerrymcgovern.com/nt/2007/nt-2007-10-22-survey-government.htm
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jps commented
This one really needs more votes!